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Fresha Review 2026

Free subscription salon software — pay only a fee on new client bookings

4.6(2,800 reviews)
Price: Free (2.19% + $0.20 fee on new client bookings)
Best for: Salons with established client bases wanting zero subscription costs
Founded: 2015

Quick Verdict

Fresha is the best free salon software available — and it's genuinely free. There is no monthly subscription fee ever. The only cost is a 2.19% + $0.20 fee on bookings from brand-new clients (first time they book with your business). All subsequent bookings from those clients are completely free. It offers surprisingly capable tools: online booking, POS, multi-staff scheduling, inventory, memberships, and marketing automation at zero monthly cost.

Fresha Pricing (2026)

Payment processing fees also apply (1.29%–2.19% depending on card type). Fresha makes money from payment processing and new client booking fees — not monthly subscriptions.

Most Popular

Fresha for Business

Free forever

Full-featured salon platform with zero monthly subscription

  • Unlimited staff
  • Online booking
  • POS & payments
  • Client management
  • Marketing automation
  • Inventory tracking
  • Memberships & packages
  • Consumer marketplace

New Client Booking Fee

2.19% + $0.20 per booking

Only charged on first-time client bookings

  • Applied to first booking only from any new client
  • All subsequent bookings from same client: FREE
  • No fee if client re-books or walks in
  • No monthly cap — fee is usage-based

Complete Feature Breakdown

Booking & Scheduling

Online Booking
Consumer Marketplace(Fresha's consumer app and website)
Instagram Booking
Google Booking
Multi-Staff Calendar
Waitlist Management

Payments & POS

Credit Card Processing(1.29–2.19% depending on card type)
Contactless/Tap Payments
Tip Prompting
Split Payments
Gift Cards
No-Show Fee Enforcement

Business Management

Payroll Processing
Commission Tracking
Inventory Management
Memberships & Packages
Retail Sales Tracking
Basic Reporting

Marketing

Email Campaigns (Blasts)
SMS Marketing
Automated Reminders
Win-Back Campaigns
Birthday Offers
Review Requests

Pros & Cons

Pros

  • Zero monthly subscription — the only truly free full-featured platform
  • Unlimited staff on the free plan — no per-staff fees
  • Consumer marketplace for new client discovery
  • Memberships and packages included at no cost
  • Full marketing automation (email blasts, automated campaigns) for free
  • Actively improving — regular feature updates and new capabilities

Cons

  • No payroll processing — requires separate software
  • New client fees add up quickly during growth phases
  • Client-facing design less polished than GlossGenius or Mangomint
  • Customer support can be slow via chat for complex issues
  • Advanced analytics are more limited than premium platforms

Who Is Fresha Best For?

Fresha is a great fit if...

  • New salon owners wanting to minimize startup costs
  • Salons with 70%+ returning client bookings (low new-client fees)
  • Multi-staff salons wanting free multi-provider scheduling
  • Budget-conscious salon owners who need memberships and marketing for free

⚠️ You may want to look elsewhere if...

  • Salons with high new client volumes (fees become significant)
  • Businesses needing payroll processing built in
  • Operations wanting a premium, luxury-tier client experience
  • Salons needing advanced analytics and custom reporting

See How Fresha Compares

Read our side-by-side comparisons featuring Fresha.

Frequently Asked Questions About Fresha

Is Fresha actually free?

Yes — Fresha charges zero monthly subscription fees, ever. The only cost is a 2.19% + $0.20 booking fee on the very first appointment from a new client. All subsequent appointments from that same client are completely free. For salons with mostly regular clients, the effective monthly cost is often $0–30.

How does Fresha make money?

Fresha earns revenue from two sources: (1) a 2.19% + $0.20 fee on new client bookings, and (2) payment processing fees on card transactions (typically 1.29%–2.19% depending on card type). The business model rewards Fresha when your salon grows its client base — aligned incentives.

Does Fresha have a marketplace?

Yes. Fresha has a consumer-facing marketplace (app and website) where clients can browse and book nearby salons and stylists. The marketplace is growing rapidly but is currently smaller than Vagaro's or Booksy's in the US market. It provides meaningful new client discovery, particularly in markets where Fresha has strong business adoption.

What are Fresha's payment processing rates?

Fresha's payment processing rates are typically 1.29%–2.19% depending on card type (Visa/Mastercard vs. Amex vs. premium cards). These rates are competitive — generally lower than Vagaro (2.75%) or Booksy. Fresha provides its own payment terminals or integrates with Stripe for online payments.

Can I use Fresha for a salon with multiple staff?

Yes, and this is one of Fresha's strongest advantages. Unlike many platforms that charge per additional staff member, Fresha supports unlimited staff at zero subscription cost. Each staff member gets their own schedule, client access (configurable), and individual booking calendar.

Ready to try Fresha?

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